Five New Year's Resolutions for Leaders

1. Remember that people, not product or service is what matters. I’ve seen too many mission statements in large and small companies that talk about the importance of their customers and employees.  Posting it on the wall is a good idea; embracing it as a value is even better.

2. Find something to stop doing before you add any more tasks.  This is just as important in your private life as it is in your public life.   There are limits, don’t exceed them.

3. Continually add value to your customers and they will keep coming back. Most of us intuitively know that the cost of acquiring new customers is much greater than the cost of retaining them.  Add value and the ‘be-backs’ will be back!

4. Work on your communication skills.  Continuous improvement is the key to leaning how to communicate.  That includes not only the way we speak and share information but also the tools we use.   Keep email short, learn how to use social media properly, listen more and speak less.

5. Be thankful.  While there is typically something we can complain about, our problems are minuscule compared to the blessings that we have received.  Your family, friends, neighbors and co-workers will all respond positively to a thankful attitude.  It’s good for your health too!

These are just five resolutions and they may not be the right five for you, but they have worked for me.  I find that I need to continually renew the resolutions from the past years, as some are just too important to forget.   

If you need to lose weight, stop drinking, spend more time with your family, read the Bible more often or get out of debt, feel free to create that list as well. Then, make sure you don’t need to renew those resolutions in 2016.

Paid Holidays

It’s interesting how busy we can get around the holidays. I’ve observed that where you work or if you work doesn’t really matter when it comes to keeping busy.  Some people work retail (where you have to work during the holidays) while some get paid holidays.  They both stay busy as does the fortunate few that don’t have to work but still find the holidays as busy times with gift buying, travel and entertainment.

Being really busy may be great for the companies, the stores and the people that want you to buy the products or use their services.   There are sales on everything from computers to cars, from tablets to toys.  Restaurants, hotels and the highways are full with people eating, drinking, dining, vacationing and driving….hopefully not all at the same time.

Not the way they were supposed to be.....

Holidays weren't supposed to be like that.   There was a time when most people worked a minimum of six and often seven days a week.   As much of the economy was based on agriculture, there was always a field that needed attending or an animal that needed to be brought in or taken out. Holidays and Feasts were designed to change that routine, to rest, if just for a few days. 

Many of the holidays in ancient Israel for example were tied to the seasons and associated with different harvests.   The Passover is celebrated at the time of the ancient celebration of Pesach.  Pesach was the early spring harvest of barley.   The Succoth, also known as the Feast of Tabernacles or Feast of Booths, was a late summer celebration of the wheat harvest.   These were times to pause and remember the blessings of the Lord.  While there was always some busyness associated with these holidays, they were to be different than the busyness of everyday.

Our holidays in the United States (i.e. Labor Day, Thanksgiving, Memorial Day, Christmas, President’s Day, Martin Luther King Jr. Day, etc.) all started with the honor and purpose of the remembrance but also a pause…..a time off from work and the routines of life.  

Three-day weekends

Interestingly, the government has tried to move these holidays when possible to Monday to embrace a three-day weekend.  Unfortunately, the effort to create more ‘free time’ has actually created even more busyness as we now have the opportunity to think bigger, travel further and experience even more.

I’m old enough to remember that stores were typically closed on Sunday and most businesses were closed both Saturday and Sunday.    There was a time when looking to the future meant even more leisure time for working people and families.  I’m afraid the present trend is even more busyness. 

In your time of busyness, pause for just a moment to remember what we are celebrating and be sure to thank God as well for the many blessings we all enjoy.